Privacy Policy

At FalconTech SA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products and services.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Account Information: Login credentials and order history.

• Technical Data: IP address, browser type, device information, and website usage statistics (via cookies and analytics tools).

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website and shopping experience.

• Send important updates, promotions, and service notifications (you can opt out anytime).

• Ensure payment security and prevent fraudulent activities.

3. Sharing of Information

We never sell or rent your personal information. However, we may share your data with:

• Trusted service providers (payment gateways, shipping companies, IT support).

• Legal authorities if required by law or to protect our rights.

4. Data Security

Your data security is our priority. We use SSL encryption, secure servers, and strict access controls to keep your personal information safe.

5. Cookies & Tracking

Our website uses cookies to enhance user experience, remember preferences, and analyze website traffic. You can adjust your browser settings to block or delete cookies at any time.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Request details about how your information is processed.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📍 FalconTech SA – Al Rawda Souq Computer, Khamis Mushait, Saudi Arabia
📧 info@falcontechsa.com